Return and Exchange Policy
30-Day Return Policy
We want you to love your Pandawish purchase. If for any reason you are not completely satisfied, you may return items within 30 days of delivery for a full refund or exchange.
Return Conditions
- Items must be unused and in original packaging
- Return shipping costs are the responsibility of the buyer
- We recommend using a trackable shipping service
Refund Process
Once we receive and inspect your return, we will process your refund within 5 business days. The refund will be issued to your original payment method.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for a swift resolution.